SpeedyPrep Test Prep Refund Policy

SpeedyPrep is proud to offer a 100% pass rate guarantee. Our materials are comprehensive and current. Our study methodology works, and when subscribers complete their SpeedyPrep courses, they have a 95% pass rate.

Our guarantee applies when a subscriber has filled their progress bar to a minimum of 90%. After successfully studying and completing any of our preparatory courses, you will qualify for our SpeedyPrep money-back promise. If you earn 90% or more on your progress bar but fail your CLEP™ or DSST™ exam, we will refund up to three months of your already used subscription fees.

Refunds are given to subscribers who:

• reached 90% or more on their progress bar,
• are 16 years or older, and
• have taken their CLEP™ or DSST™ within 30 days of their last SpeedyPrep sign-in and have failed the exam.

Refunds will not be given for:

• Subscriber dissatisfaction with the service.
• Unused months of any subscription type. (Includes monthly, quarterly and yearly.)
• Pro-rated or partial months for unused service.
• Subscribers who are under 16 years of age.
• Subscriptions that have more than one user. (Subscriptions are meant for one person’s use only.)

Requesting a Refund from SpeedyPrep

Refunds for a failed CLEP™ or DSST™ exam apply to months already used, not to months remaining on a subscription.

1. Complete one of our guaranteed CLEP™ or DSST™ prep courses. Study until your course progress reaches 90%.
2. Take the CLEP™ or DSST™ exam that directly correlates with (i.e. has the same name as) the SpeedyPrep CLEP™ or DSST™ prep course you completed.
3. Fail your CLEP™ or DSST™ exam.
4. Mail, fax, or email a copy of your CLEP™ or DSST™ failing score printout to SpeedyPrep within 30 days of the failed exam. Please include your name and email address. Contact information can be found here.

Is it really hassle-free?

We’re glad you asked! Our guaranteed CLEP™ & DSST™ prep courses work really well, so most of the time our students simply pass their tests and send us fan mail. On the rare occasion that our courses don’t prepare a student successfully, we refund their money (almost) faster than they can ask for it. Here’s feedback from a few customers who asked for (and received) refunds: